Matthew Tucker

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  • Connect to Wi-Fi at Viewpoint

    These instructions are for Viewpoint students and employees who need to connect to a wireless network on campus. Access to Viewpoint Wireless networks can be set up on your device(s) on campus or i...

  • macOS Upgrade Notifications & Prompts

      About macOS updates and Nudge Nudge is a small app that encourages users to install macOS updates themselves. Nudge directs users to manually install updates from System Preferences. Why prompt u...

  • ERB Secure Browser: Privacy Settings

    The first time ERB Secure Browser is launched, the user is prompted to allow the app access to System Events and the Desktop folder.   .  ... and ...  The user must select OK to both prompts; othe...

  • Duo Security: Step-by-step Enrollment Guide

    Introduction to Duo Security: This video provides a 1 minute explanation of two-factor authentication: https://www.youtube.com/watch?v=_T_sJXnSM98 Getting Started: This short video explains how to ...

  • Duo Security: Add or Manage Devices After Enrollment

    Viewpoint employees should have at least two verification methods for authenticating with Duo Security, one of which should include a smartphone or mobile device that you generally keep with you.  ...

  • How-To: Setup Automatic Replies (Out of office) from Outlook (iOS/iPadOS)

    To setup an out of office automatic reply from you iPhone or iPad, follow these steps.  You must be using the Outlook app to complete this process. Launch Outlook and click on the House icon next ...

  • Jamf Pro Enrollment Process for Personal Devices

    If you received an invitation via email to enroll your device in Viewpoint's School's Jamf Pro instance, this article will provide you step-by-step instructions on how to do so.  Jamf Pro allows yo...

  • Google Chrome: Profiles

    With profiles, you can keep all your Chrome info separate, like bookmarks, history, passwords, and other settings.  Profiles are ideal for: Keeping your different accounts, like work and personal,...

  • Zoom: Requiring a Password for Personal Meetings

    Log into your Zoom account at www.zoom.us.  Click on "My Account" at top right and click on Settings.    Scroll down to the setting "Require a password for Personal Meeting ID (PMI)."  Enable the f...

  • Zoom: Sign-In for Viewpoint Employees

    The IT department has created Zoom accounts for all Viewpoint employees to use over the coming weeks. By now, you will have received an email from Zoom, asking you to confirm your account.  The mes...