Zoom Phone Voicemail using Zoom Desktop Client

You can access your voicemail messages in the Zoom desktop app, but you will need to log in to the Zoom web portal to record or change your voicemail greeting.

Access and listen to voicemails

1. Open the Zoom desktop client and click on Phone.

2. Click on the Voicemail on the left side of the screen. Use the drop-down menu to select if you want to view All, only Unread, or marked to Follow Up voicemails. You can also select which Line you want to check the voicemail for if you have multiple phone lines.

A red digit indicates how many unread voicemails you have.  Selecting All, Unread, or Follow Up will show voicemails for all of your phone lines.

3. Select the message you wish to review.

1. Use the Phone icon to call the person back.
2. Use the Play icon to listen to the voicemail and view the transcription.